Effective Date: October 2024

At The Singular Concept ("we", "our"), we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard the information we obtain through our website, www.thesingularconcept.com, and contact forms.

1. Information We Collect

We collect basic personal information when users complete our contact form. This may include:

Name
Email address
Phone number
Message/enquiry

2. How We Use Your Information

We use the information collected to:

Respond to enquiries and requests.
Provide information about our services.
Improve our website and services.
Send relevant communications, where consent has been provided.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

With service providers who help us operate our website and deliver our services, provided they agree to maintain the confidentiality of your information.
Where required by law or to protect our legal rights.

4. Information Security

We implement reasonable security measures to protect your personal information from unauthorised access, misuse, and disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

To exercise these rights, please contact us using the details provided at the end of this policy.

The right to access your data.
The right to correct inaccurate or incomplete data.
The right to request the deletion of your data, subject to certain exceptions.

To exercise these rights, please contact us using the details provided at the end of this policy.

7. Cookies

Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, although this may limit your ability to use certain features of our site.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically.

9. Legal Disclaimer

The information provided on this website is for informational purposes only. The Singular Concept accepts no responsibility for errors or omissions in the content. Under no circumstances shall we be liable for any direct, indirect, or consequential damages arising from the use of or reliance on this information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: hola@thesingularconcept.com
Landline: (+34) 919 478 636
Mobile: 614 304 187